FAQs



What areas do you service?
What happens during the consultation?
Is Paws Pet Services First Aid/CPR certified?
Will I always have the same pet sitter?
How often are consults and filling out forms required?
Does Paws! Pet Services sit for other animals?
Do you charge by the number of animals?
What is a Certified Professional Pet Sitter (CPPS)?
Are you licensed and insured?
What can I expect when I return home?
May I check on my pet while I'm away?
What happens if my dog barks and growls at you?
My dog has never spent a single night alone! Will he be okay without someone staying overnight?
My dog has accidents when we board her. Will my house be okay?
I've never handed my keys over to a total stranger.  How can I be sure you are honest?
How do you keep my keys, home, and possessions secure?

 

What areas do you service?

Currently we are providing service for the following zip codes: 89145, 89128, 89108, 89107, 89129, 89134, 89144, 89138, 89117, 89147, 89135, 89149, 89130, 89131, 89143 and 89004 & 89124 too!

 

What happens during the consultation?

I will visit you and your pets at your home so we can get to know one another. The meeting typically takes 30 to 60 minutes, during this time we will go over your needs and develop a customized pet care plan, review the Policies & Procedures and other forms, pick up 2 sets of house keys and pet health records, as well as payment for your service request.  For more details, please visit How it Works

 

Is Paws Pet Services First Aid/CPR certified?

Yes, I am certified by the American Red Cross in first aid and CPR specifically for pets.

 

Will I always have the same pet sitter?

At this time there is only one pet care provider for Paws Pet Services, Stacey- the owner. Pet sitting is my full-time profession and animals are absolutely my passion! Consistency is key and I hope to build a strong relationship with you and your adorable, lovable pets!

 

How often are consults and filling out forms required?

The only time you will need another consultation or to update forms is if you should change residence, your pet’s care changes (i.e.: requires medical or other special attention), or we need to get acquainted with a new addition to your pet family.

 

Does Paws! Pet Services sit for other animals?

Yes! I have worked with all kinds of pets from dogs, cats and ferrets to chickens, birds (large and small), goats, prairie dogs, rats… I love them all! Although I appreciate all animals and pets, I am unable to provide care for any pets requiring live-animal feedings… I just do not have it in me.

 

Do you charge by the number of animals?

Yes and no.

Fees are determined by the time it takes to provide the best possible service. A regular pet sitting visit is 30-45 minutes. This amount of time is adequate for most visits. Additional time may be needed if there are more than three pets, for services provided outside of the regular route area, administering medication to temperamental pets, watering a large number of indoor plants, cleaning cages, or for other time consuming services requested by the client.

The only time we charge specifically for the number of pets is for dog walking. If there are more than 2 dogs there is an additional charge of $5 per dog.

 

What is a Certified Professional Pet Sitter (CPPS)?

(Directly from PSI’s website: http://www.petsit.com/the-benefits-of-a-certified-pet-sitter)

“The coursework was created to promote high industry standards and provide a continuing education curriculum to keep certified pet sitters at the forefront of modern pet-care practices.
 
PSI's Certification Program is designed to provide a complete and well-rounded educational experience for a professional pet sitter. Our graduates are knowledgeable in the care of a wide variety of species - from cats and dogs to reptiles, amphibians and more. A CPPS also knows how to run an efficient, effective pet-sitting business.
 
You can rest assured your pet sitter has been rigorously tested on companion animal care—and passed all tests—when you see the mark of a CPPS. ”

 

Are you licensed and insured?

Yes! We are fully licensed in Nevada and covered by a liability insurance policy which protects you from monetary loss in the unlikely event we are responsible for any accidents that occur while caring for your pets.

 

What can I expect when I return home?

A very cheerful greeting from your happy and healthy pets, as well as your home just as you left it with everything in its proper place. We will leave a daily “report card” detailing how everything went in your absence, as well as a reminder to please give us a call or send an email letting us know you have returned. This insures that pets are never left unattended.

 

May I check on my pet while I'm away?

Absolutely! I understand how important it is to have peace of mind that your furry-kids are doing well. As part of my service, I will provide a “report card” with each visit. I will also send emails, text, photos, videos and/or leave voice mails upon request. Just let me know what will work best for you and I am happy to accommodate. You are also welcome to call me for updates. We will customize the perfect pet care plan during our Meet & Greet.

 

What happens if my dog barks and growls at you?

Before starting service I will always conduct an initial Meet & Greet so I am able to meet you and your pets, and let them get my scent prior to arriving for the first scheduled appointment. If your dog barks or is fearful and nervous, I will be very patient and wait for them to initiate interaction with me. I have experience working with dogs from abusive pasts and I know how difficult the transition can be. However, I am unable to provide service to households with aggressive dogs. This is not only for my protection but for the dogs as well.

 

My dog has never spent a single night alone!  Will he be okay?

In my experience most pets do perfectly fine without someone staying overnight.  Elderly or ill pets that need to go outside in the middle of the night may need an overnight caretaker but otherwise your babies should be absolutely fine on a per visit basis.  The most important thing is an established routine.  When your pet realizes the sitter is coming when expected and all their needs are being met, they relax and are content. 

Pets who become destructive due to severe separation anxiety from their owners should be evaluated by a veterinarian to see if this issue can be alleviated by medication or training.  Pets with this type of disorder are actually rare.  Content pets are always the happiest pets and in many cases, separation anxiety can be effectively treated.

 

My dog has accidents when we board her. Will my house be okay?

Most pets will generally do much better being left at home (as compared to a kennel) where all the sights, smells and sounds are familiar.
Many pets may not do well in a kennel type of environment because they are confused and do not know where they are or why they are there. Additionally, the sounds of all the other animals can be stressful to them which can cause behavioral changes that otherwise would not occur (such as soiling, not eating, etc.)

There are many reasons why pets have accidents, (including medical reasons) but most pets that do not normally have accidents at home should not start having them while you are away. 

Should your pet have an occasional accident while in our care, no worries, we’ll take care of it.  I will make every effort to have your home looking just as it did when you left.

Please note:  Excessive soiling due to medical issues or improper training may be subject to additional clean-up fees… but this is based on time it takes to clean up, not the mess itself.

Puppies generally require more care and clean up so there may be an extra charge for puppies.

 

I've never handed my keys over to a total stranger. How can I be sure you are honest?

I hope that once you meet me, you will see that I am trustworthy, dependable and incredibly caring.  Because I realize that this isn't always enough for some people, I am licensed and insured to give you peace of mind. I am confident in my services and know you will be also.

 

How do you keep my keys, home, and possessions secure?

Your security is one of our top priorities!  Your key on file is coded and stored in a secure location, separate from any files or information which would connect the key to your address.  In the unlikely event that your keys are lost, it is covered under our business liability insurance and your entire house would be re-keyed at no cost to you.

 

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